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6.2.12

Relationsstrategi 3.0

For nogle år siden sad jeg og en kollega og talte om udfordringerne med at udvikle kommunikationsstrategier, der blev forankret og fik betydning og effekt i alle dele af en organisation. Vi var enige, om at mange af de strategier, vi havde været med til at udvikle aldrig fik den betydning for organisationens interne og eksterne kommunikation, som var målet for strategiarbejdet. Enten gik der drift og daglig brandslukning i prioriteringerne eller også betød organisatoriske eller ledelsesmæssige ændringer, at forankring og implementering gik fløjten.

Det var på den baggrund, at vi ”opfandt” relationsstrategi som filosofi og metode til at udvikle og forankre en strategi for udvikling af relationer, der kunne gå på tværs af siloer og funktioner i og uden for en organisation. Relationsstrategien skulle være involverende, operationel og målbar.

Her nogle år senere har jeg og mine kolleger hos Bysted fået en masse læring. I det konkrete arbejde med virksomheder er tilføjet en masse værktøjer, modeller og kreative øvelser. Og vi har vi fået erfaring med, hvad der virker, og hvad der ikke gør.

Jo, der er stadig lang vej endnu. Både for os hos Bysted, og for de virksomheder, der er begyndt at tænke strategier for kommunikation og relationsudvikling mere holistisk og involverende end tidligere.

På Bysteds gå-hjem-møde den 22.03 genintroducerer vi relationsstrategi og ”det moderne relationsparadigme”. Der er således tale om en slags ”masterclass”, hvor vi deler vi ud af vores viden og erfaringer, vi præsenterer processer, modeller og cases, og vi inviterer til dialog om, hvordan din organisation kan komme i gang med at udvikle relationsstrategier.

Tjek:
http://bysted.dk/Arrangementer


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1 Comments:

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